When you (also referred to as «user») are in contact with us, either by using our products and services through go.weme.eco, our website or by contacting us in any other way, WeMe Facilitators AS processes personal information about you.
Please note that processing of your personal information complies with applicable data protection laws, including the Norwegian Personal Data Act and the EU General Data Protection Regulation (GDPR). In summary, this means that we, as the data controller, follow these principles for processing personal information:
- The processing is lawful, fair, transparent, and proportionate to the purposes of the processing.
- Personal information is collected for specific, explicitly stated, and justified purposes, is adequate, relevant, and limited to these purposes, and is not further processed in a manner that is incompatible with these purposes.
- Personal information is accurate and necessary updated and stored so that it is not possible to identify the data subjects for longer periods than necessary for the purposes of the processing.
- The processing is secured with sufficient security for personal information.
- We have established measures to ensure personal information against unauthorized access/disclosure/alteration/deletion.
The data controller at WeMe Facilitators AS is the managing director. Contact information:
Address: Kari Trestakks vei 3, 1388 Borgen, Norway
Company reg.no.: 924 815 744
If, according to the current data protection legislation, your consent is required for us to be able to process your personal information, this will be clearly stated in our communication with you.
A. FOR USERS OF THE WEBSITE WEME.ECO
Personal information you provide to subscribe to our newsletter will be used to send you newsletters and information about the company and its products and services. The following information is collected when registering and using weme.eco:
- Email address
2. Contact Form
Personal information about you that you submit via our contact forms to be contacted, to arrange a meeting with us, or to sign up for our courses, we use to contact you. See also point B.3. The following information is collected when registering and using weme.eco:
- Phone number
- Email address
The website uses the following necessary cookies:
|Microsoft Clarity||www.clarity.ms/||CLID||Analysis of visits||12 months|
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|Google Analytics||.weme.eco/||_ga||Diagnostics||Up to 2 years|
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|Google Analytics||.weme.eco/||_gid||Diagnostics||1 day|
|Microsoft Clarity||.weme.eco/||_clck||Diagnostics||12 months|
|Microsoft Clarity||.weme.eco/||_clsk||Diagnostics||2 hours|
|Microsoft Clarity||.c.clarity.ms/||ANONCHK||Diagnostics||1 hour|
|Microsoft Clarity||.c.clarity.ms/||SM||Diagnostics||Per session|
B. FOR USERS OF THE WEBSITE GO.WEME.ECO
Collection of information
We collect and use your personal information for various purposes depending on who you are and how we come into contact with you. We collect the following personal information for the purposes stated in points 1-6:
1. As a user of go.weme.eco (also see points further down, which may be relevant to you as a user of go.weme.eco)
To be able to offer you our services in go.weme.eco, we depend on some information about you. This is information that we mainly receive from each user, both by receiving information about you from your employer to register you in the app, and by you entering the information into the app yourself. The following information is collected when registering and using go.weme.eco:
- Full name
- Email address (can be used to verify the user, for notifications and to change password)
- Mobile number (can be used to verify the user, for notifications and to change password)
Your IP address is processed together with the data you provide when registering. There are several choices made when registering and using go.weme.eco.
Through the use of go.weme.eco, various personal information entered by the user or the user’s employer is stored and processed. This mainly consists of the following, although this is not an exhaustive list of data processed by us after being added by the user:
- Answers to various questions
- Answers to self-evaluations and self-tasks
- Times of conversations with the nearest leader or coach, as well as confirmation of completed conversations.
The answers provided by the user or the user’s employer do not contain sensitive personal information. The user chooses what to include in the answers in go.weme.eco and is aware that personal information is processed as specified in this policy.
The user can choose to make oral or written requests to our professional team. Written inquiries will be stored as long as there is a basis for it, and the same applies to notes made from oral conversations with the user. The information is not visible to anyone other than the user and the professional team, and is deleted when it is no longer needed. The user can also choose to create specific content that they want to share with all users, where clear information is provided in advance that the information will be made available to other users if they continue with the process.
Technical data on the user’s usage sessions, such as usage patterns, information about the device used to access the service, which buttons in the app have been pressed, operating system, etc., are processed and stored.
Processing is based on GDPR Article 6 (1) (b) (processing is necessary for the performance of a contract or to take steps at the request of the data subject prior to entering into a contract), or GDPR Article 6 (1) (a) (the data subject has consented to the processing) where applicable.
The information collected and stored is used to:
- Deliver our products and services through go.weme.eco to you in a good and efficient way, providing users with the best possible user experience.
- Communicate with you during your use of our products and services.
- Internal analysis purposes to continuously improve our products and services and to map usage patterns and results from the use of the product and service.
- Statistical purposes, where the information is anonymized in its entirety.
- Send you relevant information, such as news and changes, which is relevant to the use of our products and services.
2. Using digital tests/questionnaires
We offer various digital questionnaires and tests, where users register their answers based on specific questions/statements within one or more areas.
For you to receive relevant results on the questions and tests you choose to take, we need to process personal data about you. This is personal data that you choose to register in our services and is stored by us.
There will be both optional and mandatory questions that need to be answered. The answers will naturally vary but may typically include questions related to both your personal and professional life.
Technical data about the user’s usage session, such as usage patterns, information about the device used to access the service, which buttons in the test were pressed, the operating system, etc., are processed and stored.
The processing is based on GDPR Article 6(1)(b) (processing is necessary for the performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract), or GDPR Article 6(1)(a) (the data subject has given consent to the processing) where applicable.
The information collected and stored is used for:
- Delivering our products and services to you in a good and efficient manner that provides users with the best possible user experience.
- Communicating with you during your use of our products and services.
- Internal analysis purposes to continuously improve our products and services, and to map usage patterns and results from the use of the product and service.
- Statistical purposes, where the information as a whole is anonymized.
- Sending you relevant information, such as news and changes, that is relevant to the use of our products and services.
3. Courses, events, group conversations, 1:1 conversations, and podcasts
We offer various courses, events, group conversations, and 1:1 conversations, both digitally and physically (referred to as events). Registration for these events is done externally through one of our partners, via our own websites, or via go.weme.eco.
When registering for an event, we will normally ask for your name, email address, and phone number. Other relevant information may also be requested, depending on the nature of the event. This will typically be information related to employment, demographics, and social conditions, etc.
During events, we may use digital tools to allow users to participate through digital surveys, to answer questions or to ask questions, and the like. Here we will store the information that users themselves enter. In some cases, this data may be linked to you as a user. Users will also sometimes have the opportunity to verbally share their own reflections, questions, experiences, etc., which will be available to other participants in the course. We may record physical and digital events. In such cases, no data related to an identifiable person will be shared, except by special consent.
Technical data about the user’s usage session, such as usage patterns, information about the device used to access the service, which buttons were pressed, the operating system, etc., is processed and stored.
We develop podcasts alone or in collaboration with external partners. Through podcasts, users may be encouraged to submit questions and share experiences. This is done via forms on websites, social media, or by email. Questions, experiences, and demographic and social data submitted will be processed and stored by us.
The processing is based on GDPR Article 6(1)(b) (processing is necessary for the performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract).
The information collected and stored is used for:
- Fulfill your desired purpose of signing up and attending an event, or getting a response to your inquiry to our podcast.
- Communicate with you throughout your use of our products and services.
- Internal analysis purposes to continuously improve our products and services, and to map usage patterns and results from the use of the product or service.
- Statistical purposes, where the information in its entirety is anonymized.
- Send you relevant information, such as news and changes, that are relevant to the use of our products and services.
4. Support / User Dialogue
Our users and other partners can contact us via email, phone, contact form on our website or on go.weme.eco, chat, through social media, and more. In connection with support inquiries or general dialogue, we may need to collect and store certain personal information about you. This may include, for example, name, phone number, email address, information about the user’s device, activity log, and any other information the user may choose to share voluntarily. Notes related to the inquiry may also be made.
The processing is based on GDPR Article 6(1)(b) (processing is necessary for the performance of a contract or to take steps at the request of the data subject prior to entering into a contract).
The information collected and stored is used to:
- Provide effective products and services to our users, including ensuring effective follow-up with our users and partners.
5. Surveys and Evaluations
We may send out surveys and evaluations about our services and products, usually by email or alternatively via SMS when this has been agreed upon in advance with your employer.
Important information about the service that is not considered marketing may be sent electronically to all users where it is deemed necessary. The legal basis for this is GDPR Article 6(1)(f) (legitimate interest).
We send out surveys (usually through newsletters, notifications from go.weme.eco, via social media, as direct inquiries to previous participants in user interviews, etc.). The surveys will vary in form and content (such as digital surveys or in-depth interviews) and may potentially request personal information such as name, email address, information related to employment, demographic and social data, and personal experiences and reflections on a given topic.
Participation in surveys and evaluations is entirely voluntary, and the information is provided on the basis of GDPR Article 6(1)(a) (consent).
6. As a Supplier or Partner
As a representative of our suppliers or one of our partners, it may be necessary for us to process personal information such as contact information in some cases. The processing is based on GDPR Article 6(1)(f) (processing is necessary for purposes related to legitimate interests).
C. DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES
We do not disclose or transfer your personal data to third parties unless there is a legal basis for it. A legal basis for transferring your personal data to third parties will exist in certain cases where specific consent has been given or where the Controller or Processor is required to do so as a result of legal requirements.
WeMe Facilitators AS uses certain data processors to process personal data on our behalf. These are partners and suppliers, such as IT suppliers, providers of customer surveys, support systems, ticket management systems, etc. In such cases, we have entered into data processing agreements where it is required to maintain information security at all stages of processing and to regulate the information that the data processor has access to and how the information is processed.
D. STORAGE TIME
Personal data that we collect and that is necessary for purposes related to a legitimate interest will be deleted when there is no longer a legitimate interest (balancing of interests).
Generally, we store your personal data with us for as long as it is necessary for the purpose for which the personal data was collected. Personal data that we process is to fulfill an agreement with your employer. The personal data is deleted when the agreement is terminated and all obligations arising from the contractual relationship have been fulfilled, and there is no longer any reason, even after a specific balancing of interests, to retain the information.
In practice, this means that personal data is stored as long as your employer has a valid license agreement with us, after which they are deleted/pseudonymized. Data backup is stored for 30 days. After 30 days, we do not have any personal data stored.
Personal data that we process to fulfill a legal obligation from the authorities is deleted when the legal basis determines it. This applies, for example, to accounting and accounting rules.
E. ACCESS, MODIFICATION AND DELETION OF YOUR PERSONAL DATA
If you have given consent and wish to withdraw your consent for the processing of personal data with us, this can be done at any time. For deletion of personal data related to your use of go.weme.eco, please contact your employer, who is our contractual party for your use of our services and products.
If you want access to information we have about you, want to exercise your rights as described above, or have questions or feedback regarding our processing of personal data, please contact your employer’s contact person who is registered with us.
F. EMPLOYEE REPRESENTATIVES AND SIMILAR ORGANIZATIONS
We seek a positive collaboration with employee representatives, trade unions and the like who contribute to organizational development, interaction, well-being, and health in the workplace. All information stored and processed is solely intended to develop and deliver the best possible products and services with the best possible user experience.
If you believe that our processing of personal data does not comply with what we have described here or that we otherwise violate data protection legislation, you can complain to the Norwegian Data Protection Authority. You can find information on how to contact the Norwegian Data Protection Authority on the their website: www.datatilsynet.no.
If there are changes to our services or changes in regulations regarding the processing of personal data, this may result in changes to the information provided here. If we have your contact information, and the changes are significant, we will notify you of these changes. In addition, updated information will always be easily accessible on our website.
The document was last updated on February 8th, 2023